Policy

• The Vijay Park is committed to providing you with a simple and efficient refund process. Please note that shortening your stay during the high season, periods of high occupancy, during trade fairs and conventions, or failure to cancel your reservation prior to the due date noted on your confirmation may result in a penalty charge being imposed by the hotel. If a penalty charge is incurred, this will be deducted from the amount refunded.
• Your confirmation email will specify the exact cancellation due date which is the deadline you must cancel by in order to avoid any cancellation fee. Generally, the cancellation due date is 30 days prior to arrival at the hotel. The penalty charge is usually one-night stay, unless specified on the confirmation email.
• Shortened stays, in most cases, will be refunded within 10 days, net of any penalty charge applicable, and if you notify us (by any of the means above) prior to shortening your stay, we can expedite the refund process. If however, you notify us after checking out, some shortened stay refunds may take longer because some hotels can be slow to confirm the exact dates of your stay. If your refund is likely to take longer than 10 days to process, we will notify you via email upon receipt of your request.
• Cancellation Charge:
  No refund if cancelled less than 7 days,
  10% will be charged if cancelled above 7 days.
• For Online Payment (Credit Card, Debit Card, Net Banking) related enquiries, please contact at reservations.ch110@thevijaypark.in or 044-7144 7788.